A trace route is networking information that shows you the network path between two locations. It shows you the address and how long it takes to get to each hop in the path. When there is a problem with a network connection a trace route can often be used...

When you order a 100M server, please go ahead check the speed duplex settings if you saw your bandwidth is roughly 50M/s, or some packet loss on the server end. For Centos: [root@yourserver~]# ethtool eth0 Settings for eth0: Supported ports: [ T...

When you experience some packet loss between your location to your server here, our support team need to see the MTR results on both direction to determine if the packet loss happened inside EGN network/our ISP/your ISP/someplace in the middle. For ...

You are free to use any public dns servers for you needs. We also provide the following DNS servers for directly connected customers. EGI internal 72.13.80.2 72.13.81.2 72.13.91.2 EGI IPv6: 2607:f358:1a::2 2607:f358:1b::2 google: 8.8.8.8